RSS Feed
Knowledgebase : Technical
H1 and H2 tags are special html / coding terms that usually designate some words (or keywords) as being more important on your site. For instance, often times headlines or sub-headlines will be put in h1 or h2 tags. Unless you're an experienced webmast...
When you first use Webfire you need to download the Webfire app. Once you've done this you should see the status bar on the left is showing connected. If you see failed to connect or any other message try uninstalling and reinstalling the Webfire app. If ...
To update the app Go to Start Menu -> Programs -> WebFire -> Update (right-click and 'Run as Administrator') Or, on Windows 8 or 10, just search in the start menu for "Update" and the Webfire icon (black folder) will come up and it will say update next t...
For security purposes the software will lock up after a number of failed login attempts. Please submit a support ticket to have your account unlocked. Also, if the login credentials you enter using the webfire login url do not match what you have ente...
If the login credentials you enter using the webfire login url do not match what you have entered into the desktop app it will lock you out. If you change your password, or we do it for you, it does not automatically update in the desktop app, you need to...
Help Desk Software by Kayako fusion